Privacy Policy

We collect information you provide directly to us — such as your name, business name, email address, phone number, and any details you share when booking a demo, contacting support, or using our services.

We also collect limited technical information automatically when you visit our website, including IP address, browser type, device identifiers, referring URLs, and pages viewed. When you use the AI Front Desk or Growth Marketing platform, we process conversation transcripts, call recordings (where permitted), CRM records, and campaign performance data on behalf of your business.

We use the information we collect to:

• Provide, operate, and improve our services.
• Respond to inquiries and deliver customer support.
• Personalize experiences and recommendations.
• Send transactional messages and, where permitted, marketing communications.
• Monitor security, prevent fraud, and enforce our terms.
• Comply with legal obligations.

We use cookies and similar technologies to keep you signed in, remember preferences, measure performance, and understand how visitors use our website. You can control cookies through your browser settings. For more detail, see our Cookie Policy.

We work with trusted third-party providers to deliver our services, including cloud hosting, analytics, AI model providers, CRM integrations, communications infrastructure, and payment processors. These providers may process personal information on our behalf under contractual data protection obligations.

We do not sell personal information to third parties.

SignalScale Media applies administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, and loss. No online service can be guaranteed 100% secure, and we encourage you to use strong, unique passwords and enable multi-factor authentication where available.

Depending on your location, you may have rights to access, correct, delete, or export the personal information we hold about you, and to object to or restrict certain processing.

To exercise any of these rights, contact us using the information below. We will respond within the timeframes required by applicable law.

Questions about this Privacy Policy or how we handle your information? Contact SignalScale Media at privacy@signalscalemedia.com.